Effective: 1 November 2026

Privacy Policy

This Privacy Policy explains how Viva Software (“we”, “us”) collects and uses personal data when you visit viva.lv or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Latvian law.

Data controller

Viva Software, Riga, Latvia. Contact: software@viva.lv

What data we collect

• Contact form: your name, email address, company name (optional) and the content of your message.
• Technical data: IP address, browser type and time of access, recorded automatically in server logs and used for security purposes.
• Email correspondence: any information you choose to send us directly by email.

Why we use your data

• To respond to your enquiries and communicate with you (GDPR Art. 6(1)(b) and (f)).
• To keep the website secure and prevent spam or abuse (GDPR Art. 6(1)(f)).
• To invite you to playtests or send news, only if you have asked for it (GDPR Art. 6(1)(a)).

We do not sell your personal data and do not use it for automated decision-making or profiling.

Cookies and third-party services

This website does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which means your browser connects to Google servers and your IP address may be shared with Google. For details, see the Google Privacy Policy.

Our games, once released, may use separate services (for example app stores, analytics or advertising). Each game will have its own privacy notice where applicable.

How long we keep data

Messages and contact details are kept as long as necessary to handle your enquiry and any follow-up, and in any case no longer than 3 years, unless a longer period is required by law. Server logs are kept for up to 6 months.

Who has access

Your data is accessible only to Viva Software and our technical service providers (hosting and email), who process it on our behalf under appropriate data protection agreements. Data is stored within the European Union where possible.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us at software@viva.lv.

If you believe your data is processed unlawfully, you may lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija), www.dvi.gov.lv.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the effective date shown above.

Effective: 1 November 2026

Terms of Use

By accessing and using viva.lv you agree to these Terms of Use. If you do not agree, please do not use the website.

About the website

This website provides information about Viva Software and the games we develop. Information about games in development, including names, features and release dates, is preliminary and may change without notice.

Intellectual property

All content on this website — including the Viva Software name and logo, texts, graphics, game artwork and code — is owned by Viva Software or its licensors and is protected by copyright and trademark law. You may not copy, reproduce or distribute it without our prior written permission, except for personal, non-commercial viewing or for press coverage with proper attribution.

Acceptable use

• Do not use the website or contact form for unlawful purposes, spam or harassment.
• Do not attempt to gain unauthorised access to the website, server or related systems.
• Do not interfere with the normal operation of the website.

Our games

Use of our games is governed by the terms of the platform through which you obtain them (such as Google Play, the App Store or Steam) and by any separate end-user licence agreement provided with the game. Participation in playtests may be subject to additional confidentiality terms.

Third-party links

The website may contain links to third-party websites or platforms. We are not responsible for their content, availability or privacy practices.

Disclaimer and liability

The website is provided “as is” and “as available”. We make reasonable efforts to keep the information accurate and up to date but give no warranty of completeness or availability. To the maximum extent permitted by law, Viva Software is not liable for any indirect or consequential damages arising from the use of this website.

Governing law

These Terms are governed by the laws of the Republic of Latvia. Any disputes shall be resolved by the competent courts of Latvia, without prejudice to mandatory consumer protection rights in your country of residence.

Contact

Questions about these Terms? Write to software@viva.lv.